COLLECTION OF INFORMATION
We wish to collect, use and share only the information useful to manage your account, offer services, improve services, update our customer and visitor directory, answer questions or comments and for identification and authentication matters. Information provided when signing up for our services or contacting us for questions or comments, will not be disclosed and will only be used for the purpose it was collected for unless we have obtained your consent. (This is subject to exclusions and disclosures listed below.)
Personal information refers to identifiable information such as your name, address, email, credit card information, date of birth and gender. When collecting information, we will clearly identify what is collected and the purpose it will serve. You have the right not to share your personal information with us, but this can result in an incapacity to access or subscribe to our Website. In other cases, the choice not to share personal information can result in a restricted use of certain functionalities of our Website. We can collect personal information related to our Website by the sign-up process; communications with customers, downloading of information, purchases, customer support and from our different surveys.
Non-personal information refers to data such as IP address and type and version of the browser and operating system used by visitors to the website. Aggregated data, such as demographic data, number of visitors, pages viewed or average time spent on our website are not considered as being personal information. Furthermore, contact information such as name, title, business address or phone number of a business, organization or a professional contact is not considered personal information.
USE OF DATA
We may collect information for various purposes such as:
Promotional Notifications If you agree to receive promotional notifications from us, we will keep you updated about our products and services. You can opt out of receiving promotional notifications at any time by following instructions provided in those promotional notifications or by contacting us at [email protected]
Data We also collect data related to purchases on this website. This information will remain confidential, however, aggregate data (never used in a way that would enable us to identify individual visitors) will be stored and this data could be made available to other members third parties.
We also collect certain standard information that your browser sends to every website you visit, such as your IP address. This data is registered with your information in our database.
SHARING OF INFORMATION
From time to time, we can use third parties to help us improve our Website and/or services. These third-parties can have a limited access to our customer database with the unique purpose of helping us improve our Website and/or services. They will be submitted to contractual restrictions forbidding them to use our members’ information for any other purpose.
We can share your personal information if we have reasons to believe that the disclosure of that information is needed to identify, contact or intend a legal action against an individual who can interfere or cause injuries (intentionally or not) towards the rights or properties of other members of the Website, of other users of services or of any other person (including the rights and properties of other) who could be aggrieved by those activities. We can share personal information when we believe, in good faith, that it is required by law and in accordance with it.
We can also disclose your personal information in the event of a corporate reorganization, a merger or sale in total or in part of our assets or actions, including the exercise of due diligence.
The safety of your personal information is extremely important to us. We use commercially reasonable measures for the conservation and retention of your information in a secure environment. We use technical, contractual, administrative and physical security measures designed to protect the personal information you provide us with. We have put in place procedures aiming to limit the disclosure of your personal data. Disclosure is strictly limited to the number of employees necessary to achieve the objectives stated in this policy.
You have a shared responsibility in the safety of your personal information. We recommend that you refrain from sharing your account information or password with third parties.
ACCESS AND ACCURACY
You have a right to access the personal data we have about you and get an overall account of our use of that data. Upon receipt of your written request, we will provide a copy of your personal information. In certain particular situations, we might not be able to provide you with all pertinent information, for example, if this information involves another user. In such circumstances, we will provide, upon request, the reasons of the refusal. We will strive to process all access requests and modifications in a reasonable time frame.
We will do our best for all personal information to be accurate and up-to-date and we will provide you with the necessary tools to update, change, delete or add to your personal information, if needed. If needed, the modified personal information will be transferred to parties with whom we are allowed to share your information with. The personal information we collect allows us to offer the best customer service possible.
You can help us by letting us know of any changes in your address or phone number. If you wish to access your information, if you have questions, comments or concerns, or if you notice a mistake in your personal information, please contact us.